Frequently Asked Questions
What is Highway Watch®?
Highway Watch® is the highway sector's national safety and
security program that uses the skills, experiences and
"road smarts" of America's transportation workers to help
protect this critical infrastructure and the
transportation of goods, services and people.
Highway Watch® is administered by the American Trucking
Associations (ATA) under a Cooperative Agreement with the
U.S. Transportation Security Administration (TSA). The
Highway Watch® coalition engages scores of the highway
sectors' leading organizations to train hundreds of
thousands of transportation workers throughout the
industry. Each state program is coordinated by a locally
designated organization such as the state trucking
association.
How does Highway Watch® work?
Highway Watch® volunteers are trained by security
professionals, law enforcement, and other expert
personnel. Highway Watch® participants are given
observational tools and the opportunity to exercise their
skills to spot problems such as homeland security
concerns, stranded vehicles, impaired drivers or unsafe
road conditions, and report them rapidly and accurately to
the authorities.
Highway Watch® participants - transportation
infrastructure workers, commercial and public truck and
bus drivers, and other highway sector professionals - are
specially trained to recognize potential safety and
security threats and avoid becoming a target of terrorists
or to spot a terrorist threat to others. The Highway
Watch® effort seeks to prevent terrorists from using large
vehicles or hazardous cargoes as weapons and to help
protect America's critical infrastructures and people.
Highway Watch® participants are also reminded to use
wireless location and communication technologies properly
when reporting safety hazards, unsafe road conditions,
auto accidents, and other roadway concerns.
Highway Watch® reports are combined with other
information sources and shared both with Federal agencies
and the Sector by the Highway ISAC.
How do Highway Watch® participants make their
reports?
After completing the Highway Watch® training,
transportation professionals use cell phones and other
telecommunications equipment to contact emergency
personnel through a special Highway Watch® hotline -
providing emergency responders with precise location and
incident information. A trained operator at the Highway
Watch® Call Center verifies the highway professional's
identity (each participant has a unique Highway Watch® ID
number) and location and then routes the call to the
appropriate law enforcement authorities in that area. The
Call Center correlates the location information and routes
the call to the proper response agency in that area or to
the proper state or regional emergency dispatch center.
Additionally, Highway Watch® training instructs all
participants to use 911 for life threatening emergencies.
What type of training do Highway Watch® drivers
receive?
Highway Watch® participants attend a comprehensive
training session before they become certified Highway
Watch® members. This training incorporates both safety and
security issues. Participants are instructed on what to
look for when witnessing traffic accidents and other
safety-related situations and how to make a proper
emergency report. Highway Watch® curriculum also provides
anti-terrorism information, such as: a brief account of
modern terrorist attacks from around the world, an outline
explaining how terrorist acts are usually carried out, and
tips on preventing terrorism. From this solid baseline
curriculum, different segments of the highway sector have
or are developing unique modules attuned to their specific
security related situation.
What is the Highway ISAC and how does it work?
The Highway
Information Sharing and Analysis Center (Highway ISAC)
is a critical component to the Highway Watch® effort and
serves as the analytical and communications focal point
for the Highway Watch® program. In close cooperation with
the Department of Homeland Security (DHS) and intelligence
and law enforcement agencies, the Highway ISAC, a
nationwide team of well-trained and experienced
transportation security professionals collectively detect,
assess, report, process, analyze, and respond to incidents
which might post a threat to national security.
When a security-related call is made to the Highway
Watch® hotline the operator notifies local law enforcement
authorities; a report of the incident is then generated
and forwarded to the Highway ISAC where it is shared with
government intelligence officials and other law
enforcement agencies.
Are Highway Watch® professionals paid extra?
Are there any financial incentives to join the program?
Highway Watch® participants are self-motivated and do not
seek compensation for participation. They participate
because they want to do their part to keep America safe.
How are Highway Watch® professionals
identified?
Highway Watch® participants receive certificates of
completion and individual ID cards at the conclusion of
the training course.
Why do local government and safety officials
become involved with Highway Watch®?
Local officials and law enforcement authorities become
involved in the Highway Watch® program because they
recognize the value in having extra 'sets of eyes and
ears' on the road. They also appreciate that the services
Highway Watch® provides augments their existing resources.
Is there any outreach communication to Highway
Watch® participants?
As needed, the Highway Watch® hotline sends out alerts to
trained participants. These alerts may include national
security updates, Amber Alerts, and 'be on the look out'
(or BOLO) requests.